Modernize your IT infrastructure and automate services to meet guests’ expectations.
Enhance your guest’s stay by providing a modern IPTV & iTV Hotel System.
Welcome your guests or send a message or alert right to their hospitality interactive TV(ITV). Guests can interact with their TV to explore hotel information, bills, tourism places, events, and weather. Customize advertisements and push to digital signage TVs installed throughout hotel’s facilities.
Upgrade your datacenter and IT network devices to support digital media.
Install hyper converged servers to simplify and reduce your datacenter’s cost of ownership. Provide a reliable Wi-Fi network to support guests’ digital media usage. Deploy modular UPS systems to achieve high availability power protection and protect your datacenter’s hardware and applications from power fluctuations.
Improve your customer services by migrating to an omni-channel contact center platform.
Assist your customers and respond to inquiries not only by voice or face to face but also by enabling social media and chats. Automate simple customer conversation by using virtual assistance or chatbots. Your agent can handle the more complex issues that chatbots can’t solve using live chat from their home. Gain more visibility on your customer service by using dashboards or online historical reports and improve your services.